Privacy Policy

1. Introduction

This Privacy Policy describes how we collect, use, and protect your information when you use our website and purchase our products.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Billing information
• Company name (if applicable)

Technical Information

• IP address
• Browser type
• Device information
• Cookies and usage data

3. How We Use Your Information

We use your information to:

• Process orders and payments
• Deliver digital products (plugins, licenses)
• Provide customer support
• Improve our services
• Send important updates (e.g., product updates, security notices)

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on the following legal grounds:

• Contractual necessity: to provide products and services you purchase
• Legal obligation: to comply with applicable laws
• Legitimate interests: to improve services and prevent fraud
• Consent: for marketing communications (you can withdraw at any time)

5. Payments

We do not store your payment details. Payments are processed securely via third-party providers such as:

• Stripe
• PayPal

These providers have their own privacy policies.

6. Cookies

We use cookies to:

• Improve user experience
• Analyze website traffic
• Remember user preferences

For users in the EU, we display a cookie consent banner where required.

You can disable cookies in your browser settings.

7. Data Sharing

We do not sell or rent your personal data.

We may share data with:

• Payment providers
• Hosting providers
• Analytics tools

Only as necessary to operate our business.

8. International Data Transfers

Your information may be transferred and processed outside your country, including in countries that may not provide the same level of data protection as your jurisdiction.

We ensure appropriate safeguards are in place when transferring data internationally.

9. Data Retention

We retain personal data only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes

10. Your Rights (GDPR)

If you are located in the EEA, you have the following rights:

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise your rights, contact us at: chidang@flexa.vn

11. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

12. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page.

13. Contact Us

If you have any questions, please contact us at:

Email: chidang@flexa.vn

Website: flexa.vn