Cookies Policy

Welcome to Flexa. This Cookies Policy applies whenever you use our websites, apps, software and related services (the "Platform"). When providing the Platform, we may use cookies and other tracking technologies such as software development kits ("SDKs"), pixels and local storage. These technologies allow us to store information or gain access to information stored on your device to enable certain features and distinguish you from other visitors. Tracking technologies are used by most website or app providers to let users navigate between pages efficiently, ensure web security, understand how their websites or apps are used, remember user preferences and generally improve the user experience.

What technologies may be used?

We use various tracking technologies to enhance your experience on our Platform.

Cookies

Cookies are small data files that are placed on your computer or mobile device when you visit a website or app. Cookies enable us and our service providers to uniquely identify your browser or device for various purposes. Cookies can remain on your computer or mobile device for different periods of time. Some cookies are "session cookies", meaning that they exist only while your browser is open and are deleted automatically once you close your browser. Other cookies are "persistent cookies", meaning that they survive after your browser is closed.

SDKs

SDKs are pieces of code that enable data to be collected about your device, network and interaction with a website or app. Like cookies, they generally operate by assigning your device a unique number.

Pixels (also called beacons or tags)

Pixels are small 1 pixel x 1 pixel invisible image files that are embedded in certain website pages or apps to track user activity. They can be used to collect information about your visit or to record the fact you took an action.

Local storage

Local storage files are created by websites or apps to store information locally on your device. They are very similar to cookies, but can have slightly different properties. Local storage is normally used to speed up site functionality and remember your preferences.

Categories of tracking technologies

Tracking technologies can either be "first party" or "third-party". First-party tracking technologies refers to tracking technologies that we set and use directly. Third-party tracking technologies refer to tracking technologies set by third parties (such as analytics or advertising service providers) through our Platform. The types of tracking technologies used by us and our partners in connection with our Platform can be classified into categories, namely "Strictly necessary"; "Functionality"; "Analytics and Performance"; and "Advertising and Marketing".

Strictly necessary

These tracking technologies are essential to provide you with the Platform and the features you have requested. Because these technologies are essential for our Platform and the features you have requested to work, you cannot decline these tracking technologies. We may use strictly necessary tracking technologies (set by us) for the following essential purposes:

  • Detecting external cyber attack and abnormal behavior of users
  • User authentication and secure logins
  • Ensuring the security and stability of the Platform

As explained above, these tracking technologies are strictly necessary to operate our Platform and cannot be declined.

Functionality

Functionality tracking technologies record information you enter or choices you make, such as your login details, login status, ID, language preference for the Platform and your cookie consent choice. They help to make the Platform work more efficiently and enable us to tailor our Platform to your preferences. They may be used for the following functionality purposes:

  • Localisation (remembering the country from which you use the Platform and your language preferences)
  • Check for browser compatibility
  • Cookie consent (remembering your cookie consent preferences)

Without these tracking technologies, certain functionality may become unavailable.

Analytics and performance

We use analytics and performance tracking technologies to analyse how you use our Platform, including which pages you view most often, how you interact with the content, measure any errors that occur and test different design ideas. The information is used to report and evaluate your activities and patterns as a user of our Platform. We may use both first-party and third-party tracking technologies for analytics and web optimisation purposes.

Advertising and marketing

We use advertising and marketing tracking technologies. These technologies help us, and third parties in some cases, to promote our Platform on other platforms and websites, and measure the effectiveness of our campaigns.

How can you control these tracking technologies

Cookie Preferences

You have the right to manage your cookie settings to accept or reject cookies that are not essential to our Platform at any time via our cookie settings tool.

Device and Browser Settings

You can also adjust your cookie preferences via the privacy settings on the device you are using or on the web browser you use to access the Platform. Browser settings allow you control your cookie and local storage settings so that you can:

  • See what cookies or other locally stored data you've got and reject them on an individual basis
  • Reject third-party cookies or similar technology
  • Reject cookies or similar technology from particular sites
  • Reject all cookies or similar technologies from being set
  • Delete all cookies/site data

If you choose to reject cookies or similar technologies, you may still use our Platform but it may mean that your preferences will be lost and certain functionality and areas of our Platform may be restricted or not operate properly.

Changes to this Cookies Policy

We may occasionally update this Cookies Policy to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons.

When we post changes to this Cookies Policy, we will revise the "Last Updated" date at the top of this Cookies Policy. If we make any material changes in the way we collect, use, and/or share information held in cookies, we will notify you by prominently posting notice of the changes on our Platform. We recommend that you revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

Contact us

If you have any questions about this Cookies Policy, or our use of cookies or other technologies, please contact us through our contact page.